Pet policy
Who can stay, what it costs, and the little details to know.
- Pets welcome
- Dogs or Cats
- Dog size limit
- Up to 10 kg
- Pet fee
- Check pet fees
Pet fees & charges
Separate from your room rate
- Cleaning fee
For stays of 15 nights or more, the cleaning fee is MYR 800 per pet per month. Please check with the hotel how it charges for part of a month. For stays of 1–7 nights, there’s a nightly cleaning fee per pet, but the amount isn’t listed. For stays of 8–14 nights, there’s a nightly cleaning fee per room, but the amount isn’t listed.
Pet policy details
- Dogs
- Weighing up to 10 kg (22 lb).
- Cats
- Cats are welcome.
- Limits
- Up to 2 pets in total.
Pet-friendly room types aren’t specified. Check with the property before booking.
No breed restrictions recorded. Check with the property before booking.
- Pets may not be left alone in the roomduring prolonged absence
- Leash required in public areaswhen housekeeping or maintenance enters; carried in a cage
- Carrier required in public areaswhen entering the guest lift
- Housekeeping restrictions when a pet is in the roomPets must be secured during room cleaning
Pet amenities
Citadines Prai Penang earns two out of five paws for a few thoughtful extras, including pet beds, pet bowls and pet towels. Learn how we rate
Pet bed
In the roomIncludedSleeping mats included in the in-room pet amenities package
Pet towel
In the roomIncludedPet towels included in the in-room pet amenities package
Food & water bowls
In the roomIncludedFood bowl included in the in-room pet amenities package; food and water bowls are stated to be provided in the room.
Where your pet can go
Where your pets can join you around the property, and any conditions that apply.
Lobby and reception
unless otherwise informed
Not allowed
Corridors and stairs
Not allowed
Residents’ Lounge
Bar and lounge · unless otherwise informed
Not allowed
Terrace
unless otherwise informed
Not allowed
About the property
Luxurious Amenities Convenient Location Delicious Dining Options To experience a blend of luxury and comfort, book your stay at Citadines Prai Penang today.
- Address
G 01 MENARA SENTRALBukit Mertajam, 14000Malaysia
Get directions →- Brand & collections
- BrandCitadines