Pet policy
Who can stay, what it costs, and the little details to know.
- Pets welcome
- Dogs or Cats
- Dog size limit
- Up to 50 lb
- Pet fee
From USD 100 / stay
Pet fees & charges
Separate from your room rate
- Pet fee
- USD 100 per room for the stay
- Deposit
A deposit of USD 100 per room for the stay for dogs is required.
For a booking with pets that do not all meet these conditions, please check the fee with the hotel.
Pet policy details
- Dogs
- Weighing up to 50 lb (23 kg).
- Cats
- Cats are welcome.
Pet-friendly room types aren’t specified. Check with the property before booking.
No breed restrictions recorded. Check with the property before booking.
- Notify the hotel before arrival (3 days)at least
Pet amenities
Alila Mayakoba by Hyatt earns two out of five paws for a few thoughtful extras, including pet beds and pet bowls. Learn how we rate
Pet bed
Food & water bowls
About the property
Luxurious Accommodation and Amenities Indulge in the ultimate relaxation experience at Upscale Andaz Mayakoba. Each air-conditioned room offers a flat-screen TV, plush bathrobes, and slippers for your comfort. Enjoy stunning views of the sea or lake from select units, ensuring a memorable stay. Culinary Delights Savor exquisite dining options at one of the four restaurants, ranging from fine dining at Casa Amate to beachfront seafood at Sotavento and Tinta del Pulpo. Room service is available 24 hours a day, catering to your cravings at any time. Recreational Paradise Embark on a journey of wellness at the Mayan Oasis Spa, featuring massage rooms, a hydrotherapy circuit, and sauna. Take advantage of water sports facilities, complimentary bicycle usage, and access to the El Camaleón Golf Club and Mayakoba Tennis Centre for a fulfilling stay. Book your stay at Andaz Mayakoba now for an unforgettable upscale getaway!
- Address
Carreterra Federal Chetumal-Puerto Juarez KM 298Playa del Carmen, 77710Mexico
Get directions →- Contact
- Brand & collections
- BrandAlila Hotels
