Pet policy
Who can stay, what it costs, and the little details to know.
- Pets welcome
- Dogs or Cats
- Where you'll stay
- See room details
- Dog size limit
- Up to 22 kg
- Pet fee
From USD 150 / stay
Pet fees & charges
Separate from your room rate
From USD 150 / stay: the lowest cost per stay for one pet, in selected rooms, including mandatory pet cleaning.
- Cleaning fee
The cleaning fee is USD 150 per pet for a stay of up to 7 nights. For stays of 8 nights or more, the cleaning fee is USD 150 per pet per week. Please check with the hotel how it charges for part of a week.
Pet policy details
- Dogs
- Weighing up to 22 kg (49 lb).
- Cats
- Cats are welcome.
- Limits
- Up to 2 pets in total.
- Deluxe Room KingPets welcome
- Deluxe Ocean View KingPets welcome
- Deluxe Ocean View DoublePets welcome
- Deluxe Lagoon View KingPets welcome
- Deluxe Lagoon View DoublePets welcome
- Rock Suite One BedroomPets welcome
No breed restrictions recorded. Check with the property before booking.
- Pets must be accompanied outside the roomunder guest control
- Leash required in public areas
- Health or vaccination documents requiredmust be vaccinated; proof of complete vaccination
- ID tag, microchip or pet passportwhile using designated facilities and areasApplies to dogs
- Sign a pet agreementat check-in
Pet amenities
Hard Rock Hotel Cancun - All Inclusive earns its first paw for pet-specific comforts, including pet beds and waste bags. Learn how we rate
Pet bed
At the propertysWag memory foam bed available on request from the front desk
Waste bags available
IncludedWaste-removal equipment and supplies provided; ask staff for additional supplies
Where your pet can go
Where your pets can join you around the property, and any conditions that apply.
Restaurant
Not allowed
Bar and lounge
Not allowed
Swimming pool
Not allowed
Spa and sauna
Not allowed
Gym and fitness
Not allowed
Beach
Not allowed
Kids club and playground
Not allowed
Meeting and event rooms
Not allowed
About the property
Luxurious Accommodations The suites at Hard Rock Hotel Cancun All Inclusive offer a blend of comfort and style, with free WiFi, music streaming channels, and a fully stocked minibar. Guests can unwind in the double hot tub or enjoy the stunning views from their private balconies. Abundant Amenities From the spacious outdoor pool overlooking the ocean to the on-site tennis courts and full-service spa, guests can indulge in a wide range of luxurious amenities. The 5 gourmet restaurants on-site cater to diverse tastes, ensuring a culinary delight for every palate. Entertainment for All Ages With a kids and teen club, live nightly entertainment, and organized tours, guests of all ages can create lasting memories at Hard Rock Hotel Cancun All Inclusive. Explore nearby attractions easily with the on-site car hire service, adding convenience to your stay. Book your unforgettable experience at Hard Rock Hotel Cancun All Inclusive now!
- Address
Blvd Kukulcan KM 14.5, Hotel ZoneCancún, 77500Mexico
Get directions →- Brand & collections
- BrandHard Rock
